Privacy policy

Effective Date: 08/01/2025

ClinicSoft Solutions (“Company,” “we,” “our,” or “us”) owns and operates this website and acts as the data controller of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, products, services, and integrations with third-party providers such as Google and RingCentral.

We are committed to safeguarding your privacy and ensuring the confidentiality and security of your personal data.

1. Information We Collect

a. Device Information
When you visit our website, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages you view, referral sources, and interactions with our website.

b. Personal Information
Register, purchase, or otherwise interact with us. You may provide personal data such as your name, surname, address, email, phone number, organization, payment information, and any other details you voluntarily share.

c. Information from Third-Party Services (Google & RingCentral)
Suppose you choose to connect our services with third-party providers (such as Google APIs or communication platforms). In that case, we may request limited access to specific data, including but not limited to:

Email or messaging metadata (sender, recipient, subject, timestamp)
Calendar events (title, time, attendees)
Contact details
Call or communication logs related to your account

We only access this data to provide the features you request and in full compliance with the relevant third-party API terms and applicable privacy laws.

2. Why We Process Your Data

We process data for the following purposes:

To operate and improve our website and services.
To provide you with the requested features and integrations.
To communicate with you about your account, purchases, or support inquiries.
To comply with legal obligations.
To send promotional communications (if you have opted in).

Data collected through third-party APIs is used solely to deliver the requested functionality. It is not sold, shared, or transferred for marketing or unrelated purposes.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. Data may only be shared:

We have trusted service providers who assist us in operating our website, delivering our software, or providing communication/integration services (under strict confidentiality obligations).
When required by law, subpoena, or government request.
When necessary to fulfill your request, such as processing payments or enabling specific integrations.

For third-party integrations (such as Google APIs or communication platforms), we access and process only the data strictly required to provide the requested functionality. This data is not sold, shared, or disclosed for advertising or unrelated purposes.

4. User Rights and Control

You have the right to:

Access, correct, or delete your data that we hold.
Withdraw consent for marketing communications at any time.
Manage or revoke access you have granted to our services through third-party providers (such as Google or communication platforms) directly in your account settings with those providers.
Contact us to exercise any of your data protection rights.

To exercise your rights, you may contact us at info@clinicsoftsolutions.com.

5. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your data. While we take every reasonable step to secure your information, no transmission over the Internet can be guaranteed 100% secure.

6. Data Retention

We retain personal data only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.

Data obtained through third-party integrations (such as Google APIs or communication platforms) is stored only for the duration needed to provide the requested features. Once no longer required, such data is either deleted or anonymized in accordance with our retention policies and applicable laws.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. SMS Communications

By opting in to SMS communications, you consent to receive text messages related to our services, including transactional, promotional, or informational updates.

Message frequency may vary.
Standard message and data rates may apply.
You can opt out at any time by replying STOP.
Reply HELP for assistance.

Information obtained for SMS communications will not be shared with third parties for marketing purposes.

9. International Data Transfers

If you access our services from outside the United States, please note that your data may be transferred and processed in the U.S., subject to applicable data protection laws.

10. Links to Other Websites

Our website may contain links to external sites not owned by us. We are not responsible for the privacy practices of third parties.

11. Legal Disclosure

We may disclose your data if required by law, subpoena, or government request, or when necessary to protect our legal rights, users, or others.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Effective Date.” Continued use of our services constitutes acceptance of any changes.

13. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us at:

ClinicSoft Solutions
Email: info@clinicsoftsolutions.com
Website: https://clinicsoftsolutions.com

Privacy Policy